Policies

Ordering custom furniture

To place a custom order, contact valet@geekchic.com. One of our valets will confirm the details of your order. We require a non-refundable 50% deposit to reserve your place in the manufacturing line. If you are mailing a check, we must receive it within 7 days of the online invoice or telephone order to ensure your place in line. Once we begin actual manufacture on your item, the other 50% is due and the total is non-refundable. Production times will vary for custom furniture orders upon demand. Please e-mail with any questions or call your valet.

Cancelling Custom Orders

Custom orders cannot be cancelled once they are put into production.

Privacy Policy

No information provided by you to Geek Chic will be sold, shared or traded: in full or in part. We treat your personal information with the utmost confidentiality.

Forms of payment for custom purchases

All payments must be in U.S. funds and drawn on a U.S. bank only. We accept credit cards, checks, paypal, and money orders. Credit card orders are processed same day. Orders using check or money order take 5-10 business days to process from date of deposit. A $25.00 charge will be assessed for any check returned for insufficient funds.

Make checks/money orders payable to:
Geek Chic
PO Box 14833
Mill Creek, Wa 98082

Returns and Exchanges

We do not accept returns on custom items. If an item has been damaged in shipping, once your claim is filed by our delivery service, we will commence production of your replacement. If a defect is found, we will arrange a repair or replacement.