Shipping and Delivery
We ship our furniture ourselves. This minimizes transit damage to pieces that might take months to replace. It also allows us to set up the furniture in your home.
Locations
We currently deliver custom furniture within the continental 48 states, Canada & Alaska. International shipping is not currently available. However, if you need one of our tables internationally, feel free to contact us and we will see if we can work out the logistics.
Shipping Costs
Costs are dependent upon location; ask your valet about shipping in your area. We live on the west coast, so those east coast deliveries do cost a bit! A good guideline is 800 to 1000 dollars for a Sultan delivery on the east coast, diminishing as you work your way back to the west.
Delivery is free to Washington State residents. (Sales tax, however, still applies.)
Delivery Includes
Our employees will arrive at one delivery location per order charged, unpack, place items in one designated area, remove all packaging debris, and ensure there is no damage to the item(s). A brief instruction about functions of the furniture is included.
Delivery personnel will move the items up one floor of stairs that can reasonably accommodate the item(s).
If the items do not fit in the stairwells or elevators, etc. we are not responsible for placement of the item(s).
Should Shipping Damage Occur
Our Geek Chic delivery staff will take the appropriate measures to repair the damage. If the repair can not be accomplished on-site, the workshop will handle refinishing or replacement of pieces-- or in severe cases, replacement of the entire piece. Don't worry, this doesn't really happen. We just want you to know we would take care of you if it did.
FAQ
Is the table dropped off in my driveway?
No. We handle all our own freight so no one drops a multi-thousand dollar table off in your driveway and leaves it there. Our delivery team is there to make sure you get your table and it's set up in your home-- part of the ordering process includes making sure we don't deliver unless you're ready and waiting for us.
Does my furniture come in one piece?
No, the legs are detachable and the acrylic is removable. This allows us to maneuver it more easily during installation.
How can we be sure it will fit?
Part of the ordering process is ensuring that your table will fit. Believe it: you'll be going through your halls, doors, stairwells, and landings with measuring tapes, and planning the route it will take through your home to your living room/kitchen/tablinum. You don't want to buy a table you can fit up the stairs, but not around the corner with two people lifting it! We work with you to help make sure the path is clear and the size is right.